OIT has announced that authentication problems for MyGaTech email and calendaring occurred from approximately 3:40 PM to 4:15 PM on Thursday, August 20, 2009. This would have affected users attempting to login during that time. For further details, please see the announcement below.

-----Original Message-----
From: System Operator [mailto:operator@fantasy.oit.gatech.edu]
Sent: Thursday, August 20, 2009 6:54 PM
To: oit-availability@lists.gatech.edu
Subject: My GaTech Service Interruption Thursday, 08/20/09.

My GaTech Service Interruption on 08/20/09

WHO WAS AFFECTED BY THIS INTERRUPTION?

Many users of My GaTech mail and calendar probably sawtrouble logging in.

WHAT HAPPENED?

Authentication problems on our systems prevented usersfrom gaining

access to mail and calendar.

HOW LONG WERE THE SERVICES DOWN/SLOW?

The problem started at about 3:40pm on Thursday 08/20/09and was cleared

up by 4:15pm.

WHAT DO YOU NEED TO DO NOW THAT SERVICES ARE AVAILABLEAGAIN?

Business as usual. However, some users may need to restart their web

browsers or clear the cache if they are stillexperiencing trouble

connecting to a particular service online.

WHAT IF YOU HAVE QUESTIONS?

If you still have questions, please contact yourdepartmental IT support

staff, or the OIT Technology Support Center at404-894-7173.