OIT has announced that they will perform SANmaintenance and replace an old UPS between 5:00 AM and 12:00 PM on Saturday, August 8, 2009. This will affect users of several OIT-provided services, listed below. For full details,please see the announcement below.
From: Spence, Lisa C[mailto:lisa.spence@oit.gatech.edu]
Sent: Thursday, August 06, 2009 8:00 AM
To: csr
Subject: [CSR] Service interruptions for Saturday, August 8
WHAT IS HAPPENING?
------------------
OIT will perform maintenance on one of our Storage Area
Network (SAN) devices. In addition, we will convert
a number of our systems from an old uninterruptible power
supply (UPS) system to a newly installed one.
WHEN IS IT HAPPENING?
---------------------
This maintenance window is 0500 a.m. - noon on Saturday, August 8.
WHO IS AFFECTED BY THIS INTERRUPTION?
-------------------------------------
The SAN maintenance will result in a four-hour outage
for the following services during this window:
GTRI systems hosted in Rich
T-square (Sakai)
Psoft/Banner test/devl systems
Buzzport test/devl systems
Some Information Security services
GT Enterprise Directory changes (data will remain available;updates
will just be delayed)
The UPS conversion may result in brief interruptions to the
following services (in addition to the services identified above):
metro (OIT hosted departmental websites)
prism
passport
mage
share-it
kronos timecards
We do not anticipate any impact to MyGatech email.
WHAT IF YOU HAVE QUESTIONS?
---------------------------
If you have concerns about the scheduled time for this service
interruption, or if you still have questions, please contact
your departmental IT support staff, or the OIT Technology Support
Center at 404-894-7173.
TECHNICAL DETAILS ABOUT THIS SCHEDULED SERVICE INTERRUPTION
-----------------------------------------------------------
We will be doing a firmware upgrade on the SAN which will
require shutting down all the servers accessing storage on
that device beforehand, and then rebooting them afterward.
We also must convert all the computer racks in Rich 133 to
the newly installed UPS in order to proceed with plans to
install additional power/cooling capacity for the central
machine rooms. Doing these changes before the start of the
semester should result in more reliable service once classes