TSO is responsible for the overall computing, networking and physical infrastructure, as well as technical and building support necessary to sustain the College's programs in research, instruction and administration for faculty, staff and students. The organization is directed by Uwanna Smith. Services are focused into groups: Enterprise Systems Support (Help Desk, Web Services), Research Program Support, Instruction Support, and Infrastructure. To help improve our service, feel free to use our feedback reply form.
Help Desk
Hours: Mon-Fri, 8 am to 4 pm
Email: helpdesk@cc.gatech.edu
Phone: 404-894-7065
Walk-In Support: CCB 225D
System Notices
The OIT Network Team will be performing a series of gateway router, border firewall, and ISP connection upgrades and migrations.
Support.cc.gatech.edu will be re-launched on a new server and upgraded to Drupal 10 and the current GT theme.
Due to a scheduled campus network maintenance, some college networks are inaccessible.
The College website will be patched to apply the fix for a security vulnerability.
TSO is upgrading CoC email servers to increase the reliability of sending mail.