Visit this web page to stay informed of system outages and maintenance that occurs in the College. This information is also posted to the cc-tso-availability@lists.gatech.edu mailing list, which you can join on the OIT SYMPA server. An outage is an unplanned system or service interruption and a maintenance event is planned system downtime of a system or service. Please feel free to contact the TSO Help Desk (404-894-7065, helpdesk@cc.gatech.edu) if you have any questions.

Type of Notice Title Description Date
Outage TSO Infrastructure Linux Systems Patching - 12/19/24 TSO will patch the production Linux servers and VM hosts, as well as the web database servers.
Maintenance sci.cc.gatech.edu Website Update - 12/10/24 - 12/13/24 The sci.cc.gatech.edu website will be upgraded from Drupal 9 to Drupal 10.
Maintenance Web Hosting Server Maintenance TSO is migrating some of the web hosting infrastructure to newer Endpoint Management software.
Maintenance help.cc.gatech.edu 'Custom Fields' updates TSO will be performing updates to the Global 'Custom Fields' to reduce clutter.
Maintenance Infrastructure Server Maintenance TSO is migrating some of the backend infrastructure to newer Endpoint Management software.
Outage Partial Campus Power outage Partial Campus power outage
Maintenance help.cc.gatech.edu design update help.cc is getting a facelift! TSO will be adding some custom styles to our ticketing system to make it feel a little more like home.
Maintenance Windows Server Maintenance All Windows-based server routine patching and maintenance
Maintenance TA Hiring App Maintenance - 10/30/24 The application used for hiring teaching assistants (TAs) will be undergoing maintenance to upgrade the underlying software.
Maintenance DNS Cleanup 10/21/2024 Dns, DVLAN, Firewall cleanup
Maintenance Web Hosting Server Maintenance TSO is migrating some of the web hosting infrastructure to newer Endpoint Management software.
Outage Partial outage of Network and CoC VM Infrastructure - 10/10/2024 Associated with a network problem that began around 8:07pm, a number of Virtual Machines housed on the College's VM infrastructure were down. VMs were restored by 10:20pm
Maintenance Windows Server Maintenance All Windows-based server routine patching and maintenance
Maintenance Campus Border Firewall Failover and Redundancy Testing OIT will perform a failover test of the GT Campus border firewall.
Outage Emergency Firewall Change - Restricting access to port 631 Restricting access to college subnets
Outage Partial Data Center Outage A row of racks in the CCB 247 Data Center is currently offline.
Maintenance College Website Update - 9/17/24 Drupal core will be updated to the latest supported version on the College website.
Outage ‘Change to your CoC account’ email notice An email from admin@cc.gatech.edu with the subject ‘Change to your CoC account’ was sent in error.
Outage Backups of TSO managed servers not replicated to remote storage Backup server replication was paused.
Maintenance Windows Server Maintenance All Windows-based server routine patching and maintenance
Outage Ticketing system for HR outage The RT for HR website (hr-help.cc.gatech.edu) was unavailable.
Maintenance Windows Server Maintenance - 8/6/24 All Windows-based server routine patching and maintenance
Outage mailhost.cc.gatech.edu Outage Internal College of Computing email utilizing mailhost.cc.gatech.edu is currently not functioning.
Outage TSO Infrastructure Linux Systems Patching - 8/6/24 TSO will patch the production Linux servers and VM hosts, as well as the web database servers.
Outage Partial Virtual Machine (VM) outage Some VM servers were in paused state.
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