Congratulations on your new computer! Below are a few guides that you may find useful as you begin using your new technology.
Logging In
Windows computers set up by TSO can be logged into using your GT username and password.
On Apple laptops, an account will be created for you using your GT username. The temporary password will be provided to you, but we encourage users to change it after logging in.
If you are logging in to a Windows laptop for the first time, please follow this guide - Logging in to a Windows laptop using VPN. After the initial login, you will be using your GT username and password.
VPN
Many College of Computing and Institute resources require VPN.
- GlobalProtect Campus VPN (for faculty, staff and students): https://gatech.service-now.com/home?id=kb_article_view&sysparm_article=KB0026837
Email and Calendars in Office365
Assistance setting up your GT email and calendars can be found at the following link - Outlook FAQs
Mapping Network Drives
How to Map a Network Drive in Windows
How to Map a Network Drive in Mac OS X
Printing & Copying
Mopiers provide copying, printing, and walk-up scanning functionality. There are mopiers available throughout each building in CCB, KACB, and TSRB for CoC faculty, staff, student employees, and graduate students performing Institute-related research (including non-CoC GRAs performing Institute-related research for the College, upon request). In Coda, the office of the Executive Vice President supplies mopiers on each of the floors. More information about printing and copying can be found here - Printing
System Backup
TSO provides Metallic client software licenses to CoC faculty, staff, and student employees to back up GT-owned laptops. Learn more about using Metallic here - Using Metallic
Collaboration
In addition to Office365, Georgia Tech provides access to a few additional collaboration tools, depending on your needs. These can be used by all Georgia Tech students, faculty and staff -
Dropbox - for individual or group file sharing
OneDrive - for individual or group file sharing
Teams - video conferencing and group chat
Webex - video conferencing
Webex Teams - group chat
Endpoint Management and Security
Georgia Tech has licensed Endpoint Management software to assist IT groups on campus with managing GT-owned equipment. While no user action is required, if you wish to learn more about the software used to manage your machine, additional info can be found here - Endpoint Management
TSO System Notices
If you haven't already, subscribe to the TSO System Notices. These notices will keep you up to date on upcoming system maintenance and provide information and updates during any unplanned outages.
Other Guides
The topics listed above do not cover all the info that can be found on support.cc.gatech.edu. To find the rest of our Documentation, FAQs, and How-Tos, visit the Guides page.
TSO wants to help you get set up with your new computer! If you have any questions after viewing any of these guides, please don't hesitate to reach out to the Help Desk at helpdesk@cc.gatech.edu or 404-894-7065.