Help Desk Remote Support 9/3/26 from 12-4pm
WHAT'S HAPPENING?
TSO will support the college via email, phone, and remote sessions on 9/3/26. TSO Help Desk walk-in support will be temporarily closed.
TSO Newsletter - August 2026
ANNOUNCEMENTS & EVENTS:
Adobe Creative Cloud Installation Guide On Windows
Adobe Creative Cloud provides access to industry-leading creative and productivity applications that support teaching, learning, research, and professional work. With your Georgia Tech Adobe license, you can:
TSO will begin testing Admin By Request (ABR)
WHAT’S HAPPENING?
TSO will begin testing a new tool, Admin By Request (ABR), to separate escalated privileges from user accounts and provide just-in-time admin access.
WHEN IS IT HAPPENING?
Testing has begun, but full rollout of the ABR tool will be announced at a later date.
TSO Newsletter - July 2026
ANNOUNCEMENTS & EVENTS:
Helpdesk Remote Support - 6/24 and 7/15
WHAT'S HAPPENING?