WHAT'S HAPPENING?
The TSO Help Desk will be relocating to CCB 225.
WHEN IS IT HAPPENING?
Starting Thursday, July 6, 2023 TSO is relocating back to the 2nd floor of CCB.
WHY IS IT HAPPENING?
Part of the CCB 2nd floor renovations have been completed and TSO Help Desk will be supporting the college from CCB 225.
WHO IS AFFECTED?
Faculty, staff and students requiring in-person support.
WHAT DO YOU NEED TO DO?
WHAT'S HAPPENING?
The TSO Help Desk will be temporarily relocating to CCB 322.
WHEN IS IT HAPPENING?
Starting Monday, August 22, 2022 until renovations are completed on the 2nd floor of CCB.
WHY IS IT HAPPENING?
Renovations to the 2nd floor of CCB will impact the current TSO Help Desk in 212.
WHO IS AFFECTED?
Faculty, staff and students requiring in-person support.
WHAT DO YOU NEED TO DO?
A new Mac computer notification system will be implemented to notify users of macOS updates that are available.
A new pop-up will appear on Macs that are not up to date. Below is an example of what this new notification system looks like.
To improve security, campus has adopted a new mechanism for how Windows Updates are delivered to your computer. Previously, updates were sent to your machine each month via Software Center and the machine would notify you that updates were pending and installing. This is changing over to a new service that leverages Windows Update rather than Software Center.
Below are examples of the new notifications given to end users to make it as easy as possible to comply to the security requirements to be patched and updated.
WHAT'S HAPPENING?
TSO Help Desk staff will provide remote assistance in lieu of walk-in assistance in CCB 212 during Spring Break 2022.