Malwarebytes Malformed Definition Update Blocking Network Access

Submitted by admin on

WHAT'S HAPPENING?
Some users may be unable to access the network.


WHEN IS IT HAPPENING?
January 27, 2018, and ongoing.


WHY IS IT HAPPENING?
The Malwarebytes Anti-Malware (MBAM) client installed on many computers received a malformed definition update on January 27, 2018 that causes the MBAM client to block internet access.  More information can be found at the following sites.

https://www.bleepingcomputer.com/news/security/malwarebytes-update-released-to-fix-high-cpu-and-memory-usage-in-mbamservice-exe/

Help Desk Closing Early

Submitted by admin on

WHAT'S HAPPENING?
The TSO Help Desk will close early.

 
WHEN IS IT HAPPENING?
At 2:00 PM on Monday, January 8, 2018.
 
 
WHY IS IT HAPPENING?
In light of road closings and anticipated congestion in downtown Atlanta due to the College Football National Championship Game.
 
 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).


 

TSO Help Desk Holiday Hours

Submitted by admin on

WHAT'S HAPPENING?
The TSO Help Desk will close early.

 
WHEN IS IT HAPPENING?
At 12:00 PM on Friday, December 22, 2017.
 
 
WHY IS IT HAPPENING?
In observance of Winter Break.
 
 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).

 

Temporary Help Desk Relocation

Submitted by admin on

WHAT'S HAPPENING?
The CCB Help Desk will be temporarily relocated to CCB 33.


WHEN IS IT HAPPENING?
On Tuesday, September 7, 2017, from 8:00 AM until 5:00 PM.


WHY IS IT HAPPENING?
There is an electrical issue affecting power in portions of CCB 148 and immediately outside.  This has  affected the digital signage and the mopier.  The cabling will be repaired to prevent any further issues.


WHO IS AFFECTED?
CCB Help Desk visitors.


WHAT DO YOU NEED TO DO?