Georgia Institute of Technology support.cc.gatech.edu

Submit a Help Request

Two of the computing service providers available to you at GT are the Office of Information Technology (OIT) and the CoC Technology Services Organization (TSO). OIT operates a Help Desk located on the ground floor of the Clough Building (see details below).  TSO operates a central Help Desk, located in CCB 322, and provides walk-in, phone, and email support (see details below).

• TSO provides technology services for CoC faculty, staff, and students regarding CoC technology resources.    
• OIT provides technology services for all faculty, staff and students regarding GT technology resources, including all A/V requests for classrooms.    
• Please check the Frequently Asked Questions (FAQ) and HowTo's links below to quickly answer some of your common questions.
• The TSO Help Desk provides After Hours Emergency Support for CoC faculty and staff for critical services only.

Frequently Used Resource Request Forms

• CoC Account Password Reset Form
• CoC Account Request Form
• DNS/IP Request Form
• Firewall Exception Request Form