Frequently Asked Questions

Visit this web page to find answers to frequently asked questions that concern the College of Computing or Georgia Tech technology.
Category Title Updated Date
AV Support Why won't Microsoft Teams open on lectern or meeting room PCs?
Other Which computer should I purchase?
Identity Management How long do passwords stay active?
Security How do I obtain the CoC VPN client?
Email What is my @cc email address?
Licensing VMWare Software Distribution Frequently Asked Questions
OSX How do I fix "no matching host key type found" on Mac?
Data Storage and Backup Dropbox - Things to Know
Data Storage and Backup OneDrive - Things to Know
Security How do I know if I'm enrolled in JAMF?
Email How do I view other people's calendars in OWA?
Identity Management What's Duo Two-Factor Authentication?
Data Storage and Backup Can I mount my CoC home directory on my personal computer using Samba?
What Software is installed during TSO default setup?
Printing Pharos FAQ
Email What should I do when I receive a spam or phishing email?
Web How do I edit my ~ webpage?
Network Can I operate my own WiFi Access Point?
What is Endpoint Management?
Security Can I request administrator access on my computer?
Collaboration What is GT GitHub Enterprise?
Collaboration Which campus services should you use if you deal with sensitive data?
Collaboration What software do Affiliates have access to?
Other How to get remote assistance via Bomgar Application
Identity Management How do I sponsor guest accounts?
Data Storage and Backup Can I use external sources to store data?
Windows [Staff] How do I access H: drive on Windows?
Identity Management How do I reset my CC password?
Identity Management How do I request resources?
Collaboration How do I transfer ownership of a Dropbox folder?
Printing How do I find out what printers are installed on my computer?
Email How can I change my Mailman subscription email globally?
Security What is the GT Two-Factor Authentication Implementation all about?
Email How big of an attachment can I email?
Printing Mopier FAQ
Email Important email messages are being flagged as Junk! How can I fix this?
Identity Management Why are my resources expiring?
Data Storage and Backup Where should I store my files?
Network Can I use RDP or VNC to connect to my on-campus computer from off-campus
Data Storage and Backup How do I mount my CoC home directory from a Windows machine?
Data Storage and Backup How do I tell what my disk usage is?
Data Storage and Backup How do I connect to a Filemaker Pro Database?
Security How do I set up my Unix account to accept ssh without passwords?
Printing Will TSO attach my All-in-One (AIO) printer to the print server?
Security Why do I receive an alert when I try to apply for an account?
Windows How do I add shortcuts to the start menu?
Email How long does OWA keep me logged in?
Identity Management How long will I have access to my CoC account after I graduate?
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