Frequently Asked Questions

Visit this web page to find answers to frequently asked questions that concern the College of Computing or Georgia Tech technology.
Category Titlesort descending Updated date
Network Can I operate my own WiFi Access Point? 2019-01-02
Data Storage and Backup Can I use external sources to store data? 2020-05-04
Network Can I use RDP or VNC to connect to my on-campus computer from off-campus 2014-01-17
Email How big of an attachment can I email? 2017-01-04
Email How can I change my Mailman subscription email globally? 2017-07-31
Windows How do I add shortcuts to the start menu? 2011-07-26
Data Storage and Backup How do I connect to a Filemaker Pro Database? 2012-07-06
Web How do I edit my ~ webpage? 2016-10-03
Printing How do I find out what printers are installed on my computer? 2017-12-06
Security How do I know if I'm enrolled in JAMF? 2020-12-16
Data Storage and Backup How do I mount my CoC home directory from a Windows machine? 2012-07-06
Security How do I obtain the CoC VPN client? 2021-05-11
Identity Management How do I request resources? 2018-03-29
Identity Management How do I reset my CC password? 2018-08-24
Security How do I set up my Unix account to accept ssh without passwords? 2012-04-03
Identity Management How do I sponsor guest accounts? 2020-05-14
Data Storage and Backup How do I tell what my disk usage is? 2012-07-06
Collaboration How do I transfer ownership of a Dropbox folder? 2018-03-29
Email How do I view other people's calendars in OWA? 2012-07-06
Identity Management How long do passwords stay active? 2011-07-26
Email How long does OWA keep me logged in? 2011-07-26
Identity Management How long will I have access to my CoC account after I graduate? 2011-07-26
other How to get remote assistance via Bomgar Application 2020-11-05
Windows I login with my Windows name and password but my account is invalid. What does this mean? 2011-07-26
Email Important email messages are being flagged as Junk! How can I fix this? 2015-12-11
Printing Mopier FAQ 2016-05-31
Licensing OnTheHub Frequently Asked Questions 2021-06-03
Printing Pharos FAQ 2020-07-22
Data Storage and Backup What happened to CrashPlan? 2021-01-20
What is Endpoint Management? 2021-03-22
Collaboration What is GT GitHub Enterprise? 2020-12-03
Email What is my @cc email address? 2021-03-04
Email What is the GT e-mail, calendar, and contacts transition to Office 365 all about? 2017-05-15
Security What is the GT Two-Factor Authentication Implementation all about? 2017-05-15
Email What is the Outlook Clutter feature? 2016-05-27
Email What should I do when I receive a spam or phishing email? 2021-07-16
Collaboration What software do Affiliates have access to? 2020-11-05
What Software is installed during TSO default setup? 2021-07-16
Identity Management What's Duo Two-Factor Authentication? 2016-11-21
other Where do I get serial numbers (keys) for products I've downloaded from Imagine (formerly DreamSpark) website? 2016-10-03
Data Storage and Backup Where should I store my files? 2014-10-09
Collaboration Which campus services should you use if you deal with sensitive data? 2020-11-12
other Which computer should I purchase? 2021-07-08
Identity Management Why are my resources expiring? 2015-12-07
Security Why do I receive an alert when I try to apply for an account? 2011-07-26
Printing Will TSO attach my All-in-One (AIO) printer to the print server? 2012-03-29
Windows [Staff] How do I access H: drive on Windows? 2019-04-03
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